Email us
admin@stakraf.com. Tell us your organisation’s name and what you were doing when it went wrong. We answer within one working day.
Support
Stuck on something?
Tell us what you were trying to do and we will help you finish it.
Last updated 24 September 2026
Read the guide first, if you like
The product guide walks through setting up programs and groups, generating a term of sessions, taking attendance, and issuing guardian links.
Attendance while offline
The mobile app keeps working without a connection. Marks are stored on the device and sent as soon as there is signal, so a hall with no reception is not a reason to fall back to paper. If a sync appears stuck, open the app with a connection and pull to refresh.
Reporting a security problem
Write to admin@stakraf.com with enough detail to reproduce the issue. Please give us a reasonable chance to fix it before telling anyone else.
Deleting your account
Export your data from the workspace first, then email admin@stakraf.com and we will delete the account and its records.