Help centre

How to use Qlockin.

Everything from creating your workspace to sharing a family’s private link — step by step, with the exact buttons to press.

Start here

Your first session, in five steps

New to Qlockin? Read these in order and you will be taking attendance for real by the end.

Describe what you run — a program — and the classes inside it — groups — with their weekly time.

Turn a group’s weekly slot into real dated sessions, and find them on the calendar.

Add the people who attend, put them in a group, and record who to contact about them.

Mark who came, who was late and who was away — and let package credits update themselves.

Set up your workspace

Bring your existing list across in one go, with guardians and groups.

Print a card for each participant and check them in by scanning it with any phone.

Rename your workspace, change the time zone or participant prefix, and set where you get paid.

Day to day

See today at a glance, and understand attendance over time.

Run sessions from your phone’s browser, and add Qlockin to your home screen like an app.

Packages & payments

Sell bundles and memberships, see who is running low, and correct a balance.

Keep track of what families have paid and what is still owed.

Families & team

Give a family a private page with their child’s schedule, attendance and balance — no account needed.

Invite the people who run sessions, and control what each of them can do.

Your account

What the Free plan includes, and what happens at its limits.

Answers to the things people most often get stuck on.

Still stuck?

Write to admin@stakraf.com with your organisation’s name and what you were trying to do. We answer within one working day. Or read troubleshooting and questions.